Brussels Midi/Zuid
Av. Fonsny 47B, 1060 Brussels
If you're travelling to or through Brussels with Eurostar, you'll arrive at Brussels-Midi/Zuid (Brussels South).
There are different departure processes at Brussels-Midi/Zuid depending on whether you’re travelling to and from London, or on any of our other trains. You'll find everything you need to know below.
Finding our direct trains to London
When to arrive
To ensure you have enough time for all pre-departure steps, please come to the station at the recommended time and not just before the gates close. All of our border and luggage checks take place before you depart, which means you can simply hop off the train when you arrive.
The ticket office is located next to the Eurostar departures. Please allow extra time if you need to pick up tickets. Alternatively, you can download our app, which you can use to store, buy and exchange tickets, saving time and paper.
Our trains can carry up to 894 passengers, so there may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer. But don’t worry – our staff will be on hand to guide you through the departures process and ensure you board your train.
| Standard & Standard Premier | Business Premier | Special Assist | |
|---|---|---|---|
| How long before departure should I arrive? (mins) | 90-120 | 45-60 | 60 |
| How long before departure does the gate close? (mins) | 30 | 15 | 30 |
Assistance at the station
f you’re travelling with a disability or reduced mobility, we can offer free assistance to help you get to and from the train.
You must book assistance at least 48 hours before you’re due to travel for guaranteed help.
If you're travelling to and from London, please use the accessible travel button on this contact form to get in touch at least 48 hours before departure.
If you're travelling on any of our other trains, please contact us online at least 48 hours in advance. Otherwise, call the booking assistance number on +32 (0)2 528 28 28. We're here every day 07:00 and 21:30.
You’ll find everything you need to know about accessible travel, including how to book, help with your luggage, parking and station facilities and much more on our accessible travel page.
Ticket gates
When you arrive at the ticket gates, simply scan the barcode on your paper ticket or on your mobile. You need to scan each ticket individually. If you don’t scan your ticket, there’s a chance your seat will be given to someone else.
If you scan your ticket and a new one is issued, it means that your seat has changed. Hold on to it. You’ll need it to find your new seat when you board.
Tickets issued by other carriers may not have a barcode so you’ll need to speak to a member of our team.
Are you a Business Premier traveller or a Carte Blanche or Étoile member? You can streamline your experience with SmartCheck. Just download the SmartCheck enroller app iProov.me (by our partners iProov) on your smartphone, scan your passport, and upload your ticket details. Then you can walk through our dedicated SmartCheck lane without scanning your ticket. Take a look at our SmartCheck page to learn more.
Contrôle de sécurité
Vous ferez ensuite l’objet d’un contrôle de sécurité avec vos bagages. Veillez à ne pas dépasser la franchise de bagages et à ne pas apporter d'articles non autorisés.
Il n'y a pas de restriction de poids, à condition que vous puissiez soulever et porter vos bagages vous-même en toute sécurité.
Si vous portez un stimulateur cardiaque, veuillez en informer l'équipe de sécurité avant de passer le détecteur de métaux. Il se peut que l'on vous demande de présenter la carte d'identité de votre dispositif médical.
Passport control
Your passport will be checked twice – first by Belgian authorities and then by UK Border Force. If you have a passport with an electronic chip (biometric passport), you can scan it at the ePassport gates, rather than using the manual passport control booth.
Eurostar departure lounge
In the Eurostar departure lounge you’ll find the following facilities:
- Aelia shop
- Vending machines (cold drinks and snacks)
- Wifi
- Power bikes (if you feel like cycling to recharge the battery of your electronic devices)
- Toilets
- Baby-changing facilities
- A Changing Places facility
Business Premier lounge
Business Premier travellers and Carte Blanche holders can access our dedicated Business Premier lounge where they’ll find:
- Comfortable seating for working or relaxing
- Free wi-fi
- A selection of snacks and drinks at two self-service bars
- A range of complimentary newspapers and magazines
- Power sockets at your seat
Boarding
Our trains leave from platforms 1, 2 or 3. The platform your train departs from will be shown on the screens inside the departure lounge when boarding starts. Boarding will be announced around 20 minutes before departure.
Station details and facilities
Connections in Brussels
On arrival in Brussels with Eurostar you can transfer to one of our trains to the Netherlands, France and Germany or change to a Deutsche Bahn ICE (Intercity Express) train to continue your journey.
Otherwise, simply hop on a SNCB train to your destination in Belgium.
You'll find all the information you need to make your connection in Brussels below.
If you're catching a connecting train, please give yourself at least an hour to find your way to the right platform and pass through any extra security checks.
On arrival in Brussels with Eurostar you can transfer to a Thalys or Deutsche Bahn ICE train to travel onward to the Netherlands and Germany, or hop on a local train to other cities in Belgium.
You'll find all the information you need to make your connection in Brussels below.
If you have to catch a connecting train in the main terminal building, please give yourself at least an hour to find the correct platform.
- Take the exit on the Eurostar platform and go down to the main part of the station.
- Check the departures board for your connecting train – Eurostar trains (except those to and from London) and ICE trains usually leave from platforms 3,4, 5 and 6.
- If you’re travelling to the Netherlands or Germany, there may be security checks for Eurostar and ICE trains leaving Brussels-Midi/Zuid station. Your ticket, ID and luggage could be checked before you’re able to go to the platform.
- Head to the platform and hop on board when your train arrives.
- After getting off your Eurostar or ICE train, take the exit on the platform and go down to the main part of the station.
- Head straight to the Channel Terminal, under platforms 1 and 2, where you’ll go through ticket, security and passport checks before boarding your Eurostar train.